AUTOM8 (“we,” “our,” or “us”) operates as a provider of HVAC, refrigeration, security monitoring, motor control, and agricultural automation solutions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

a) Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Project details or inquiry information

  • Billing and payment details (when applicable)

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring website

  • Cookies and usage data

c) Technical & Operational Data

For clients using our monitoring and automation systems, we may collect system performance data, device identifiers, and operational metrics necessary to deliver our services.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support

  • Deliver and maintain our products and services

  • Process transactions

  • Improve website functionality and user experience

  • Monitor system performance and security

  • Send service-related communications

  • Comply with legal obligations

We do not sell personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze website traffic

  • Improve performance and functionality

  • Enhance user experience

You may disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. How We Share Information

We may share information with:

  • Trusted service providers who assist in operating our website and services

  • Payment processors for secure transaction handling

  • Legal authorities when required by law

All third parties are required to maintain confidentiality and protect your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill service obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, you may contact:

AUTOM8
Email: info@autom8solutions.com